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14 Day Return Policy

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Logistics Terms/Payment Terms

Our Free Shipping Service

Shipping Method:
Orders are transported by air freight to the local U.S. network and then delivered directly to you.

Your order is handled and delivered by our professional sales and delivery team. Our specialists are committed to ensuring that deliveries are completed on schedule. They will also assist with product setup, provide consultation on the items you purchased, and demonstrate how to use them.

Shipping Cost:
No additional shipping fee is charged to the customer.

Delivery Time

  • Standard delivery time: 7–10 business days

  • We can arrange delivery time slots based on your schedule

  • On-site setup and product demonstration are included

  • Delivery may take approximately 30 minutes, depending on the items ordered and the level of demonstration required

Important Delivery Information

  • The only authorized delivery method on this shopping website is our designated courier service.

  • Delivery by third-party carriers is not accepted.

  • Overseas shipping is not available.

  • Orders cannot be cancelled once the goods have been dispatched.

Notes

  • If your order has not been shipped within one hour after purchase, please contact customer service to request cancellation.

  • Cancellation after shipment is not possible.

  • Delivery times may be extended due to high order volume, temporary stock shortages, or periods before and after consecutive holidays. We appreciate your understanding.

  • If we are unable to contact you during delivery due to an invalid or incomplete address, or if you are away for an extended period, the goods will be returned to our facility.

  • For credit card payments, applicable tax will be borne by us.

  • Please note that cancellation of online payment orders, such as credit card purchases, may be subject to a cancellation fee. Contact customer service for refund-related inquiries.

 

Freight Insurance

Fee: 2%

Freight insurance provides reliable protection for your valuable items during transportation. It covers potential loss or damage caused by accidents, natural disasters, theft, and similar transport-related risks.

This service is optional.